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Privacy Policy

Xen PillowR Manufacturing Corporation is 100% committed to protecting our client’s privacy. We only collect enough information about you to process your inquiry to the best of our abilities. In order for you to make an inquiry with us, we need to know your name, company, and address, telephone number, and e-mail details. This allows us to authenticate who you are whenever you contact us and the genuine nature of your inquiry. As well as allowing us to tailor our services towards you. It also allows us to record the precise details of each inquiry. Under no circumstances will Xen PillowR Manufacturing Corporation ever sell, trade or rent your personal information to others.

Xen PillowR Manufacturing Corporation will always act honestly and with integrity in all our business activities. We expect the same standards from both our customers and suppliers.

We believe in fair value which is the cornerstone of strong business relationships and while we will always present a competitive and unmatched product to earn your business, we have been proven not to be the cheapest prices because this tends to devalue the attention our clients have grown to expect. 

What we collect

We may collect the following information:

·         Name

·         Contact information including email address

·         Demographic information such as postcode, preferences, and interests

·         Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect section. 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·         Internal record keeping

·         We may use the information to improve our products and services.

·         We may periodically send promotional emails about products, special offers or other information which we think you may find interesting using the email address which you have provided.

·         From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·         Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

·         If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerrelations@xenpilllow.com.

We will not sell distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about the third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to customerrelations@xenpillow.com

If you believe that any information we are holding on you is incorrect, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.